More than 500,000 departing Chinese passengers passed through the Dutch airport in 2018. This will see WeChat Official Account, WeChat Mini Program and WeChat Pay introduced at the airport.

The introduction of the Mini Program will provide WeChat users with both practical airport access information and shopping services covering a wide range of products in beauty, fashion, watches, jewellery and Dutch souvenirs. Customers will also be able to order and pay for goods ahead of the collection at the airport using WeChat Pay.

Besides the Mini Program, WeChat Pay experience zones have been set out across the Dutch airport. These will provide assistance for Chinese travellers and feature merchants ready to accept WeChat Pay.

Chinese tourists will also receive coupons for a preferred currency exchange rate and discounts across Schiphol.

Seamless experience

More than 500,000 departing Chinese passengers passed through Amsterdam Airport Schiphol in 2018 and Director of Consumer Products & Services Tanja Dik said: “To meet the needs of our passengers, we are investing in the development and implementation of new concepts with a focus on convenience and customer experience.

“We are very proud of the fact that we are the first WeChat Pay Flagship Smart Airport in Europe and that we can offer our Chinese guests all the advantages of using the WeChat services at our airport. As a result of this partnership, we provide Chinese passengers with seamless travel services and tailor-made shopping experiences through its Mini Program, almost as if they were in China.”

WeChat Pay Senior Director Dave Fan added: “From this hub on the European continent, we will continue to deepen the application of WeChat Pay’s smart solutions in all walks of life across the region. We will bring Chinese innovation to the rest of the world, allowing Chinese tourists to travel abroad and enjoy the smart lifestyle they do at home.”

By Liam Coleman